Pre-Service Customer Acknowledgment

This is for the final approved service scope and price. Submitting an online estimate request does not sign or accept this acknowledgment.

Before cleaning begins, FloorPro Hawaii asks each customer to review the following service expectations.

By signing or affirmatively accepting this acknowledgment, the customer confirms:

1. I have reviewed or been provided access to FloorPro Hawaii's Cleaning Service Terms & Care Limitations.
2. I understand that professional cleaning results vary according to fiber type, material construction, age, cleaning history, existing condition, and prior treatments.
3. I understand that complete stain removal, odor elimination, color restoration, and reversal of existing damage cannot be guaranteed.
4. I have disclosed known pre-existing damage, previous chemical treatments, pet contamination, specialty materials, and other relevant cleaning concerns to the best of my knowledge.
5. I understand that the final cleaning scope and price must be confirmed before work begins, and that additional charged work requires my authorization.
6. I understand that some previously concealed defects or persistent contaminants may become apparent during or after cleaning.
7. I have received or will be provided appropriate post-cleaning care instructions.
8. I understand that this acknowledgment does not waive rights or remedies that cannot lawfully be waived, nor excuse FloorPro Hawaii from responsibility for its own legally actionable conduct.
9. I confirm that safe, functional electricity and running water will be available and accessible at the service property throughout my scheduled cleaning appointment. I understand that FloorPro Hawaii may postpone or reschedule cleaning if the required utilities are unavailable or unsafe.

I authorize FloorPro Hawaii to proceed with the cleaning services and final price separately identified and approved for this appointment.

Appointment authorization

Complete after the final scope and price have been agreed upon. Print this page and sign it; electronic signing is not available on this site.