Your information and service request.

What we collect

For a quote, we collect your contact details, property town or address, selected services, assessment answers, optional scheduling preference and, when enabled, any photos or videos you choose to upload. Marketing consent is separate and optional.

How we use it

FloorPro uses this information to prepare and review a preliminary estimate, follow up with you, and manage any resulting job. Appointment requests remain pending owner approval. We do not activate automated marketing, live calendar reservations or payments in this phase. After a submitted inquiry is saved, we send an owner notification. Customer estimate confirmations are sent when enabled. Provider acceptance does not guarantee inbox delivery.

Private files and access

Photo and video uploads are currently unavailable. If securely enabled later, customer photos will be optimized before upload and full-resolution originals will not be retained. Private unbooked media access expires 14 days after the last customer activity; unbooked inquiry records become eligible for deletion after 30 days. Declined or canceled requests become eligible 7 days after the owner changes their status, except when a completed service record must be kept. Confirmed job media remains available through completion; completed-job media expires 90 days after completion. The owner can delete media sooner. Physical cleanup requires an owner action until unattended scheduling is active.

Address checks and site technology

When you request an address check, the site may submit the entered address to the U.S. Census geocoding service to assess coverage. The optional service-area map loads map resources from OpenFreeMap. The site uses essential session and request information to keep submissions and private owner access functioning. We have not configured a separate site analytics or advertising tracker.

Your choices

You may request access, correction or deletion of your service information by contacting FloorProHawaii@gmail.com or (808) 756-3623. Optional future maintenance reminders are preferences, not appointments or subscriptions.